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Client's Comments


Here are just a few of the many, many letters, notes and cards we receive from our clients:

Dear Society Brides

SUPERLATIVE SERVICE

I am someone who has exacting standards and expectations, having been brought up by a family who owned both Men and Women's clothing outlets. I have also run a successful service business and I am always concerned with the quality of service I receive, wherever it may be. I am quick to complain if things are not right, but I also like to think I offer praise where it is due.

The quality and service which you provided to my wife on the occasion of my son's wedding, I can only describe as superlative. Indeed I cannot remember any other retail outlet in any business that has performed as well at any time. Nothing was too much trouble, your service was constantly faultless nd friendly. We always felt welcomed, and were both astonished, when you insisted on cleaning the dress before we took it, based on a small mark, neither of us had ever seen, which was spotted as you steamed the dress for us to take it away.

The complex alterations which I know are extremely costly and time consuming were done without any concern except to get it absolutely right for the big day, and unlike other bridal shops we have dealt with in recent years, all this was included in the cost of the dress.

It was such a total and very welcome contrast to the very unhappy experience we had with a leading London boutique over my daughter's wedding dress.

Thank you so much for turning what can be an exhausting chore into a pleasurable and rewarding experience. You may be sure you will be recommended to anyone who has a need for a dress for a wedding, whether bride or attendee.

With best wishes for your continued success, and many thanks again for your faultless service.

Yours sincerely

L. & E.

 

To All at Society Brides

A million thanks to you all for making me look and feel totally sensational on my wedding day.

Words still escape me on your attention to detail throughout the six months leading up to the most magical day of my life.

You made me think 'out of the box' and kept me calm when I needed it most. I really couldn't have wished for a better team to dress me.

Thank you for everything.

With love

H.K.

 

Dear Michèle & Co.

A VERY big thank you for making the whole wedding experience soooo exciting. You are all absolute stars. I have been overwhelmed by the care and attention that you have shown whilst buying my dress. THANKYOU!!

love R.

 

Dear Michèle & Everyone at Society Brides

Thank you so much for all of your hard work on our bridesmaid dresses - the results were outstanding.

Every time we came into your shop, everyone made us feel so welcome and nothing has ever been too much trouble.

I am eternally grateful to you for halting your own work to sort out the problems which the other boutique had given us with the adult dresses.

On the day, everybody looked stunning, but that is only thanks to you - without your help it would have been a very different story!

I will certainly be recommending you to any future brides again.

Thanks again.

J.B., A. & J.

 

Dear Michèle & Team,

Thank you so much for all you did as part of the planning and preparation of our wedding. At all times the quality of the service you gave was outstanding and every visit for a dress fitting or jewellery session was a joy and a fun time for a nervous and self-critical bride.

The day was simply overwhelming - quite a fairytale - we haven't really come down to Earth yet!

Thank you again M.

 

To Michèle, Elaine & all the team at Society Brides,

Many, many thanks for all your kindness and professionalism throughout the many memorable dress fittings. You made it all stress-free!

With love C.

 

Dear Michèle

Just a note to say thank you so much to you and everyone at Society Brides for all your work and hospitality. No matter how many times we trooped in with babies and grandmothers in tow you managed to make us feel special and pampered and make the dress fittings process enormous fun.

The bridesmaids dresses were truly beautiful and my dress was everything that I could have wanted it to be. I was quite sad upon collecting it after its' cleaning that I no longer have an excuse to come into the shop!

All my love V.

 

Dear Michèle

Just a little card to say thank you so much for all your help, patience and advice when I was choosing my wedding dress.

Being a bride-to-be is, at times, a little stressful but each time I came to Society Brides you and your staff were friendly and welcoming and I really felt relaxed and confident in the knowledge that you were all dedicated to ensuring everything would be perfect for my big day.

Thanks again for everything, I can't wait to get married again and try a different dress!

Yours gratefully J.

 

Dear Michèle

Just a short not to say thank you so very much for all your time, help, & design experience on Saturday.

With a wave of your wand, you made what I thought was going to be a hard day into a truly magical experience - leaving me feeling every ounce the fairy princess!!

I look forward to seeing you on Tuesday for the trial fitting. Until then,

Best Wishes B.

 

Dear Michèle

Two reasons for writing to you. One as a 'thank you' and Two as a 'Congratulations'.

Firstly, on behalf of the 'G Girls', we would like to thank you so much for the wonderful service we have received from you.

Choosing a wedding dress and bridesmaids dresses is a very special time and you have made it exactly that. Nothing has been too much trouble and we have very much appreciated your attention to detail in every aspect. You offer a friendly, relaxed and unpressured approach which makes the whole process a delight.

We would all like to congratulate you on the wonderful achievement of receiving the National Awards. These are so deserved and we are delighted to have been part of your customer base.

We wish you continued success and thank you again for such a wonderful service.

Kind regards S, J, N & L.

 

Dear Michèle

Thank you very much for helping me find my perfect dress. It really did make me feel like a princess on the day. Everyone in your team, especially Elaine was so helpful, cheerful and patient each time I visited you. Society Brides was my haven, whilst everything around me was hectic.

Thank you once again for all your help.

Love L.

 
 
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